• To provide you with access to our app and its features, we collect and store basic information such as your Google account details, the business information you save within the app, your subscription status, affiliate membership/commission details, and your agreement to our terms and policies. This data is securely stored on Google Firebase.

• Subscription status is used to determine your access to app features.

• We do not ask for any sensitive personal information and advise against storing them in our app like Aadhar numbers, Social Security numbers, health information, passwords, medical details, biometric data, credit card information or PIN, etc.

• Any business logo, UPI QR code, or signatures you choose to upload are stored securely within your own Google Drive. Our app uses these files to personalize emails sent from the app and to display them on invoices, receipts, and other generated PDFs.

• We use cookies to improve your experience and maintain your login session in your browser until your session expires.

• We may use Google Analytics and similar tools to understand website traffic and user behavior globally. This helps us personalize your experience and offer relevant app promotions. These tools may use their own cookies.

• For proactive issue resolution, we maintain separate logs of critical app errors and activities.

• Khata Easy implements user-level data isolation. Backup files are encrypted and account-specific, preventing unauthorized restoration or access by other users.

• We use secure Google Firebase authentication to verify your identity and protect your app data from unauthorized access or modification.

• We never store your Google account password on our app server.

• All your accounting data created within the app is encrypted and stored in your personal Google Drive, ensuring its security. You have the control to permanently delete this data from your Google Drive at any time; however, the app will then not display any deleted data upon your next login.

• Because our app relies on your own Google credentials for access, we cannot independently access the accounting data you create and store on your Google Drive, except when you are actively logged into the app and accessing your own data.

• If you enable the optional 2-step PIN within the app, this PIN is stored securely within your own Google Drive app space and can only be read by the app itself. We do not store your 2-step PIN on our app server.

• For accounting accuracy, backups must be restored into the same financial year they were created. Restoring an FY backup into a different FY is not supported.

• To deliver various app functionalities, we utilize third-party services like Google Drive, Google Firebase, Google reCAPTCHA, Google Analytics, Email Server, WhatsApp API, leading AI models and Razorpay.

• These services have their own privacy policies, which we encourage you to review.

• To enable specific functionalities within the app, it may be necessary for us to disclose certain information about you, such as your email address, contact details, recipient email addresses, accounting data snapshots, and business logo, to trusted third-party service providers.

• We cannot independently access or share your accounting data stored in your Google Drive, as this requires your unique Google login credentials and the optional 2-step PIN, which we do not possess.

• We will not share your limited information stored on our servers (such as your business profile, subscription history, affiliate membership / commission details and app usage diagnostics) with any external parties, except when legally required or with your explicit permission.

• Payments for app subscriptions and add-ons are securely processed through the Razorpay payment gateway. Razorpay uses robust security measures to protect your payment information. We do not store any sensitive banking details, UPI information, credit card details, or OTPs on our server.

• We retain your limited personal information (such as your business profile, subscription history, affiliate membership / commission details and app usage diagnostics) on our servers only as long as necessary to provide the app's services and to comply with legal obligations.

• After successfully logging in with your Google account, you can easily remove all your app data stored on Google Drive directly from within the application.

• You have the right to delete your user account from our app. This action will delete all your app data from your Google Drive, as well as your business profile and active subscription from our servers. If you choose to sign in again later, you will need to resubscribe to use the app.

• Our app is not intended for individuals under the age of 18.

• We do not knowingly collect personal information from anyone under 18.

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

• When we make revisions, the updated policy will be posted on our website.

• We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

• By continuing to use our app after any changes to this Privacy Policy are posted, you signify your acceptance of the updated terms.

• If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please do not hesitate to contact us at: privacy@khataeasy.com